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Evidence Guide: FSKOCM07 - Interact effectively with others at work

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FSKOCM07 - Interact effectively with others at work

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to interact with others at work

  1. Identify the audience and purpose of the interaction
  2. Identify the oral communication strategies for spoken interaction
Identify the audience and purpose of the interaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the oral communication strategies for spoken interaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in interactions with others at work

  1. Use oral communication strategies to communicate effectively
  2. Use appropriate grammar, vocabulary and pronunciation
  3. Use appropriate non-verbal communication strategies
Use oral communication strategies to communicate effectively

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate grammar, vocabulary and pronunciation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate non-verbal communication strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review own performance

  1. Seek feedback on effectiveness of interaction with others at work
  2. Evaluate own performance to identify strategies for improvement
Seek feedback on effectiveness of interaction with others at work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate own performance to identify strategies for improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to interact with others at work

1.1 Identify the audience and purpose of the interaction

1.2 Identify the oral communication strategies for spoken interaction

2. Participate in interactions with others at work

2.1 Use oral communication strategies to communicate effectively

2.2 Use appropriate grammar, vocabulary and pronunciation

2.3 Use appropriate non-verbal communication strategies

3. Review own performance

3.1 Seek feedback on effectiveness of interaction with others at work

3.2 Evaluate own performance to identify strategies for improvement

Required Skills and Knowledge

Element

Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to interact with others at work

1.1 Identify the audience and purpose of the interaction

1.2 Identify the oral communication strategies for spoken interaction

2. Participate in interactions with others at work

2.1 Use oral communication strategies to communicate effectively

2.2 Use appropriate grammar, vocabulary and pronunciation

2.3 Use appropriate non-verbal communication strategies

3. Review own performance

3.1 Seek feedback on effectiveness of interaction with others at work

3.2 Evaluate own performance to identify strategies for improvement